SMS Consent & Opt-In Disclosure

ShepherdSync SMS Opt-In Consent

This page publicly documents the SMS opt-in consent process used by ShepherdSync, The Shepherd Network™ LLC's volunteer scheduling and service coordination platform. The consent control below is the exact checkbox and disclosure that volunteers encounter when setting up their ShepherdSync account.

The checkbox is unchecked by default. Users must affirmatively select the checkbox to opt in to SMS messaging. Providing a mobile number alone does not constitute consent. SMS is optional — email and in-app messaging remain available to all volunteers regardless of SMS consent.

Opt-In Confirmation Message

When a volunteer opts in, the following confirmation message is sent from (502) 517-7226:

This message originates from (502) 517-7226, the registered ShepherdSync SMS program number.

What Is Recorded When Consent Is Given

When a volunteer affirmatively checks the SMS opt-in checkbox, the following information is recorded:

• •Mobile telephone number
• •Consent status (granted or declined)
• •Date and time of consent
• •Campaign/program name (ShepherdSync)
• •Disclosure version
• •Source of consent (ShepherdSync opt-in form)
• •Later opt-out status (updated if the user replies STOP or opts out through other means)

How the Opt-In Process Works

How to Opt Out and Request Help

Consent Is Separate and Optional

The SMS checkbox is separate from acceptance of the Terms of Service, Privacy Policy, account creation, registration, purchase, donation, or other mandatory action. Providing a mobile number alone does not enroll a user in recurring SMS. Users who decline SMS may continue to receive available email and in-app communications.

Message Frequency and Charges

Message frequency varies according to scheduling windows, assignments, Change Requests, Emergency Fill Protocol activity, training or service notices, and other user-requested operational communications. Message and data rates may apply according to the user's wireless plan.

Opt Out

Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE—or use another reasonable method that clearly communicates revocation—to stop recurring messages for which consent is required. The Shepherd Network™ LLC may send one final non-promotional confirmation that the opt-out request was processed.

Help

Reply HELP for assistance. Users may also contact support@theshepherdnetwork.org.

The Shepherd Network™ LLC – ShepherdSync: For assistance visit https://theshepherdnetwork.org/sms-consent or email support@theshepherdnetwork.org. Reply STOP to unsubscribe. Message and data rates may apply.

Consent Records

The Shepherd Network™ LLC may retain a record of the mobile number, date and time of consent, consent language and version, program or service, source page, affirmative user action, and opt-out history for as long as reasonably necessary to demonstrate compliance, administer the program, resolve disputes, or satisfy applicable law.

Mobile Information Non-Sharing

The Shepherd Network™ LLC does not sell, rent, share, transfer, or disclose mobile telephone numbers, SMS opt-in information, or SMS consent to third parties or affiliates for their own marketing or promotional purposes. Information may be disclosed to authorized service providers only as reasonably necessary to deliver, support, secure, or administer the requested messaging service, or as required by law.

Related Legal Pages

• Privacy Policy: https://theshepherdnetwork.org/privacy
• Terms of Service: https://theshepherdnetwork.org/terms
• SMS/Text Messaging Terms: https://theshepherdnetwork.org/sms
• Subscription Terms
• Master Legal Manual
• Accessibility

Contact

The Shepherd Network™ LLC — a faith-based written communication and ministry organization — Kentucky, United States

SMS messages for the ShepherdSync Volunteer Scheduling & Service Notifications program are sent from (502) 517-7226. The (502) 517-9093 number is the general contact/Google Voice number.